Terms & Conditions

SoCal Rentals ("we", "us", "the Company") is an RV rental business based in Huntington Beach, California. These Terms & Conditions ("Terms") govern your use of this website and any rental you book with us. By using this website, creating an account, or placing a booking, you agree to these Terms. You can reach us at 800-539-3004 (call or text) or info@socalrentalsnow.com.

You may browse prices and start a booking without an account, but you must create an account (with a valid email address and password) to complete a booking. You are responsible for keeping your account details current and for all activity under your account. You can review and update your saved information at any time on your My account page.

• Rates, fees, and add-ons are shown on our Pricing page and in the booking form before you pay. Prices are shown in U.S. dollars.
• Payment is made online in full at the time of booking, by card only. We do not accept bank account payments at checkout. A card processing fee and applicable sales tax are added to your total and shown before you pay.
• A reservation is only confirmed once payment is complete. Unpaid booking requests hold the requested dates for up to 2 hours and are then released.
• We reserve the right to correct pricing errors and to change prices at any time; the price shown at checkout is the price that applies to your booking.

All sales are final. Because a reservation blocks those dates from all other customers, once your booking is paid and confirmed there are no refunds for any reason, including cancellations, early returns, weather, or changes of plans.

No cancellations or rescheduling after payment. Once a booking is paid, it cannot be cancelled. You may request a reschedule from your My bookings page, by calling 800-539-3004, or by emailing booking@socalrentalsnow.com. We may approve or deny any request based on availability; approval is not guaranteed. An approved reschedule may include charges for any price difference, and does not include a refund.

Tips. Checkout offers an optional tip that is pre-selected at 15% for convenience. The tip is completely optional and you are welcome to change it to any amount, including no tip, before paying. It is your responsibility to review and adjust the tip amount before completing payment. Tips are separate from the rental price and are non-refundable once paid, including if you did not change the pre-selected amount.

• You must be at least 18 years old to book. The date of birth you provide must be accurate; bookings made by anyone under 18 are canceled without refund.
• Booking requires photos of the front and back of a valid, unexpired driver's license or government-issued ID (either is accepted), plus your email, phone number, and current address. If the address on your ID isn't current, you must provide your current address.
• The full name on the reservation — first, middle, and last — must exactly match the name on the license or ID. Mismatched reservations may be canceled without refund.
• The person who booked must be personally present at both pick-up (or delivery) and return, at least 18 years old, with their valid ID in person. The RV will not be released to anyone else.

• The RV is a travel trailer that is towed — it is never driven on its own. You are responsible for making sure your tow vehicle can safely tow it before booking a pick-up reservation.
• California law requires a brake controller to tow this RV. If your vehicle does not have one, you must rent ours ($75). Your brake controller will be verified at pick-up; if you refuse to pay for the required brake controller, you cannot take the RV and the reservation is canceled without refund.
• A 2 5/16" hitch ball is required. If you don't have one, you can rent ours ($20).
• If you arrive for pick-up and your vehicle cannot tow the RV, the RV will not be released and no refund will be given. You may switch to a delivery by paying the delivery fee and any applicable add-ons.

• For pick-up reservations, the pick-up address is provided by our staff before your pick-up time. For deliveries, everything is arranged for you — if anything more is needed, someone from our team will reach out beforehand.
• Accurate information. You confirm that all information you provide to us — including your name, date of birth, address, contact details, driver's license, tow vehicle, and delivery details — is true, accurate, and complete. False or misleading information may result in cancellation without refund.
• Delivery mileage. The delivery fee is based on driving miles from our Huntington Beach location: $4 per mile for the first 75 miles and $7 per mile for each mile beyond 75, with a $150 minimum. Delivery is available only within 150 miles. The mileage is calculated for you from the delivery address you provide, and the delivery charge shown at booking is the amount you agree to pay.
• On delivered rentals, the RV may not be moved, towed, or driven by anyone other than the renter who booked it. Allowing anyone else to move it is a violation of the rental agreement, and the reservation may be canceled without refund.
• If, upon arriving to deliver, we determine that the road, access route, or delivery site is unsafe or could damage our vehicle or the RV, we may decline the delivery and return the RV; the reservation is canceled without refund.
• Delivery access. If you request delivery, you are responsible for making sure our staff can reach the site and deliver the RV without a problem — including safe, open road access, adequate space, and any required gate codes, passes, or check-in arrangements. If our staff is unable to deliver because of an access problem or an issue on your end, the reservation is canceled without refund. Any entry, gate, or admission fees charged by the delivery site (such as campground or park entry fees) are charged to the card on file.
• If the tanks fill before your scheduled pick-up date and you ask us to come back out to empty them, an additional delivery fee plus the tank dump fee will be charged to the card on file.

• Card on file. The card you pay with is securely saved. You authorize us to charge it, without further approval, for damage that occurs during your rental or is found upon return, and for any other amounts you owe under these Terms or the rental agreement.
• Security deposit hold. We may place a temporary security deposit hold on your card on file, in an amount we set, before or during your rental. A hold is not a charge; we may charge all or part of it for amounts owed under these Terms or the rental agreement, and release the rest. Release timing depends on your card issuer. Saved cards in your account may be used for deposits, damages, and add-ons.
• Damage costs and unpaid amounts. If damage takes the RV out of service, you are responsible for our resulting costs until it is repaired — including honoring other customers' affected reservations. All fees, damage costs, and other amounts you owe may be charged to the card on file. If a charge is declined or otherwise unsuccessful, you remain fully responsible for the full amount and must pay it upon notice from us. Unpaid amounts may be sent to a third-party debt collection agency and/or pursued through legal action, and you remain responsible for the full balance plus reasonable collection costs, court costs, and attorneys' fees permitted by law.
• Cleaning. Return the RV in reasonably clean condition. A $100 cleaning fee applies if it is returned excessively dirty.
• Provided items. Everything provided with the RV — including keys, remotes, hoses, cords, adapters, and any other equipment, accessories, or supplies — remains our property and must be returned with the RV in the same condition received. Missing, lost, or damaged items are charged to the card on file at replacement cost.
• Tanks & fuel. Unless you purchased the propane refill, generator gas refill, or tank dump add-ons, you must return the RV with propane and generator fuel refilled and the tanks emptied — otherwise the applicable add-on amounts are charged to the card on file.
• Weight limits. Do not exceed the RV's posted weight ratings (including its 6,000 lb gross weight rating). Overloading can damage the trailer, frame, axles, tires, and stabilizer legs, and any resulting damage is your responsibility.
• Pets. Pets are allowed with the paid pet fee, and all pets must be potty trained. Damage, stains, or odors caused by pets are charged as damage.
• No smoking. Smoking, vaping, or any other smoking of any kind is not allowed inside the RV. Smoke damage, burns, or odors are charged as damage to the card on file.
• Other people. The renter is the only person authorized to tow the RV. If you let anyone else tow it — or, on a delivery, enter or be around it — you remain fully responsible for any damage they cause, even if it was entirely their fault.

You rent and use the RV entirely at your own risk. This rental includes no insurance: if anything happens while the RV is in your possession — accident, damage, theft, or otherwise — you pay all resulting costs out of pocket. We are not responsible for any injury, death, loss, or damage of any kind during your rental or trip. The RV is not ADA compliant; people with disabilities are welcome to rent, though the RV sits higher off the ground and has stairs, so getting in and out may be a little harder depending on your disability.

Every rental is also governed by our rental agreement, which you must read and sign before paying (you'll see the full agreement during checkout, and you must scroll through and accept it to continue). For rentals added in person or by phone, you sign the agreement before or at pick-up. If anything in these Terms and the rental agreement differ, the rental agreement controls for that rental.

• Gift cards are prepaid amounts delivered by email and applied toward a future booking. Gift cards have no cash value and are not refundable.
• Discount codes must be entered before payment and cannot be applied after a booking is paid. We may limit codes by expiration date, number of uses, or other conditions.
• Add-ons can be added after booking by you or by us; once paid, add-ons are non-refundable.

By booking or contacting us, you agree we may contact you by phone, text, or email about your reservation, your messages, and your account — including booking confirmations and contract links. Message and data rates may apply; reply STOP to opt out of texts at any time. See our Privacy Policy for how we handle your information. We never share your information with third parties for their own marketing.

This website and its content (text, photos, logos, and design) belong to SoCal Rentals. You may use the site only to learn about and book our rentals. You may not misuse the site, attempt to access other customers' data, interfere with its operation, or use it for any unlawful purpose.

We may update these Terms from time to time; the latest version is always posted on this page with its effective date. These Terms are governed by the laws of the State of California.

Questions about these Terms? Call or text 800-539-3004, email info@socalrentalsnow.com, or use our Contact page.